Terms of Sales

General sales conditions

TERMS OF SALES :

Metropolitan France / DOM and International

DERMOTECHNIC SAS

SHARE CAPITAL € 7,500 RCS NICE 480 885 128 000 37 TVA FR 04 48 08 85 128 Code APE 4618Z

REGISTERED OFFICE: 168 AVENUE SAINT LAMBERT – 06100 NICE – FRANCE

PHONE. 04 93 24 66 51 EMAIL dermotechnicAROBASEorange.fr

1- Acceptance and application of the conditions

The buyer acknowledges having read, at the time of placing the order, the conditions of sale set out here and declares to accept them without reservation. These general conditions of sale governing the contractual relations between the company DERMOTECHNIC SAS and its customer, both parties accepting them without reservation. These general conditions of sale will prevail over all the other conditions appearing in any other document, except preliminary, express and written exemption.

The seller is defined below as being the company DERMOTECHNIC SAS via the e-commerce site www.minilift.info whose registered office is at 168 avenue Saint Lambert, 06100 Nice registered in the Nice Trade and Companies Register under Siren number 480 885 128 and the buyer is defined below as being the company or the person signing and accepting the present conditions of sale. The buyer acknowledges having the capacity to contract under the conditions described below, that is to say to have the legal majority and not to be under guardianship or guardianship. The buyer acknowledges having read these T & Cs before placing the order.

2 – Price

DERMOTECHNIC SAS reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of order entry (subject to availability). The products remain the property of the company DERMOTECHNIC SAS until full payment of the price.

The prices of our products are indicated in Euros. The prices indicated on the product sheets are expressed inclusive of all taxes and including VAT for France and the countries of the EEC but do not include transport costs. When ordering online, the total price indicated in the order confirmation includes the price of the products, as well as the transport costs.

* The Discount Codes cannot be the object of transaction of any kind whatsoever (exchange, transfer, transmission etc.) against a monetary value outside the site of www.minilift.info

* Discount Codes cannot be applied to sale products.

* Discount Codes cannot be combined.

* Sending an order to an address other than the account creation address will not be possible.

Any abuse will lead to a suspension of this offer: The reasons for your suspension will of course be communicated to you by email.

3 – Order

On the website: www.minilift.info

The automatic recording systems communicated by internet as well as the order forms sent by the customer by mail are considered as proof of the nature, content and date of the order. In the event of an order by internet, the company DERMOTECHNIC SAS confirms the acceptance of his order to the customer at the email address that the latter will have communicated. DERMOTECHNIC SAS reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.

The photos of the products sold on the site are not contractual.

4 – Availability

In the event of temporary unavailability, DERMOTECHNIC SAS reserves an additional week for processing the order. In the event of definitive unavailability of a product after placing his order, the purchaser will be informed by e-mail or by telephone of the items out of stock. The buyer will then have one working week (excluding weekends and holidays) to request the cancellation or exchange of his order by contacting our customer service via the Contact form.

After this period and if no request was noted on his part, the order will then be sent with the available items and only these items will be invoiced.

5 – Delivery & transport

The products will be sent to the delivery address that the buyer has indicated during the ordering process. In the event of an error in the wording of the recipient’s contact details, the seller cannot be held responsible for the impossibility in which it could be to deliver the product. Participation in shipping costs is inclusive of VAT. Any delays do not entitle the buyer to claim damages.

In the event of apparent defects, the buyer benefits from the right of return under the conditions provided for in this document. The customer only pays for one delivery. If the customer wishes 2 places of delivery, he places 2 orders, with the associated delivery costs.

As soon as it is taken care of by the Post Office, your package will be delivered to you and left in your mailbox. In the event that your letterbox does not comply with the standard of 12/07/1979 Type NF D 27404 and therefore cannot accommodate packages, the Post Office must normally leave you a transit advice note and allow you to collect your package. at the post office closest to your home during opening hours, within 15 days.

Please note that this notice may have slipped into your advertisements so do not hesitate to go to your post office with your colissimo number which was sent to you by email on the day your order was shipped to collect your package.

Deliveries can sometimes be made by carrier such as UPS or DHL, when sending by La Poste is made impossible.

Given the high demand for the mini LIFT® device, delivery times are estimated at around 15 days or more after receipt of full payment for your order and do not take into account the preparation time which varies from 1 to 3 open days. Orders registered after 1:00 p.m. will be processed the next day or the following Monday for any order placed during the weekend.

No complaint concerning the non-receipt of a package will be accepted by our services beyond one month after shipment. Please note, any late delivery dispute concerning a package will not give rise to compensation from DERMOTECHNIC SAS.

After 30 days, from the date of shipment of your order, no complaints will be accepted.

Damaged parcel

If your package is delivered to you directly in your mailbox or by your postman and is unfortunately damaged: You must imperatively go to your post office to ask them for a report of damage without opening it. If this is not requested on the same day of your delivery, the post office will refuse to send it to you and therefore our services will not be able to accede to any claim for compensation. If your package is delivered to you by carrier, you are required to check the condition of the package before accepting it and sign the delivery note and report any anomaly on this delivery note before signing.

Returns under the reason NPAI

These are the packages returned by the service provider responsible for delivery under the mention: Does not live at the Address Indicated.

Processing an NPAI return

After receipt and acceptance of your package by our services, a credit note (total of the order, postage deducted for countries not benefiting from support: “France and Europe”) will be credited to your account within 48 hours. receipt of your package by DERMOTECHNIC SAS You can then place your order again.

Returns under the reason ‘unclaimed’

These are the packages that have not been claimed by customers at the post office within the time limits. (15 days).

Processing of a return under the reason ‘unclaimed’

After receipt and acceptance of your package by our services, a credit note (total of the order, postage deducted) will be credited to your account within 48 hours of receipt of your package. You can then place your order again.

Colissimo Monitoring is a very reliable service. However, it is possible, as in any expedition, that there is a delay in delivery or that the product is lost. In the event of a delay in delivery compared to the date we indicated to you in the dispatch email, we ask you to notify us of this delay by calling us by phone or by sending us an email. We will then contact the Post Office to start an investigation. An investigation by the Post may last up to 21 days from the date of the start of the investigation.

If during this period, the product is found, it will be immediately re-routed to your home (most cases).

If, on the other hand, the product is not found at the end of the 21-day investigation period, the Post Office considers the package as lost. Only then can we return a replacement product to you, at our expense.

If the product (s) ordered were no longer available at that time, we would reimburse you for the amount of the products affected by the loss of the carrier.

If the product (s) were still available, but had changed the selling price on the site, we would apply the new selling prices, either by reimbursing you by check for the difference, or by requesting a complementary check concerning this price difference.

We decline all responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products or a strike.

6 – Guarantee and After Sales Service

DERMOTECHNIC is bound by the two (2) year legal guarantee of conformity mentioned in Articles L. 217-4 to L. 217-13 of the Consumer Code and the two (2) year guarantee relating to defects in the item. sold, under the conditions provided for in the articles 1641 to 1648 and 2232 of the Civil Code.

7 – Payment methods: CB, Checks, Bank transfer, Paypal or 3X free of charge

Bank card Credit card, Visa, Mastercard, American express, national bank card (France), Aurore, VPAY card, Cofinoga / privilege, Cofidis 4 stars, Discover.

Bank check issued by a bank domiciled in metropolitan France and made payable to DERMOTECHNIC SAS (the order will be processed and shipped from the receipt of the check).

Paypal and Payplug.

Bank transfer (the order will be processed and shipped upon receipt of the transfer).

Payment 3 x free of charge: the processing of the order is effective upon receipt of the 1st payment by credit card and receipt of bank checks covering the entire purchase. Checks must be made out to DERMOTECHNC SAS. It takes about 15 days for delivery.

8 – 100% secure payment

Our site www.minilift.info is the subject of one of the most efficient security systems at present, the universal SSL encryption process. The order validated by the customer will only be considered effective when the concerned bank payment centers have given their agreement. In case of refusal of the said centers, the order will be automatically canceled and the customer notified by e-mail.

9 – Refund

  • a – Any return must be the subject of a return request from the “contact” section of the site www.minilift.info The buyer has a maximum period of 14 days from the date of delivery of the order (in accordance with the Hamon law of September 19, 2014) to return any unsuitable product, in its packaging. original and unopened. (the device must wear its original security band and must not be opened or used)
  • b – All returns must be made by registered registered mail with signature. Return shipping costs are the responsibility of the customer.
  • c – DERMOTECHNIC SAS will reimburse the returned product within 3 weeks from the date of receipt of the product. A quality control will determine whether or not the cost of repairing the product received. If the packaging is opened, a fixed price of € 60 for reconditioning and disinfection will be systematically invoiced for all aesthetic devices for household face & body treatments.
  • d- In the event of a device exchange following a breakdown, the shipping costs for sending the new product will be borne by DERMOTECHNIC SA S.

REMINDER : home care aesthetic hygiene devices such as the mini LIFT, mini SCULPT cannot be returned or exchanged if the device has been used. The security tape must not be removed, glued or damaged under any circumstances. Devices with a malfunction will be subject to a standard exchange.

In addition, we will not be able to take back:

  • items returned incomplete, spoiled, damaged, opened or soiled and not returned in their original packaging .
  • no item or product will be returned, exchanged or refunded due to allergy.
  • items or products for which no attached item identifies the sender (no order, name, first name, address, or phone number), items to be written on plain paper accompanying the returned product (s) … Return costs will be borne by the sender. The return of the products will give rise to a credit, equal to the purchase price of the product (s) purchased. The credit note therefore does not include any delivery and / or gift package costs.

As soon as your return has been processed, we will confirm you by email to inform you of the amount of your credit.

After 30 days, from the date of shipment of your order, no complaints will be accepted.

10 – Applicable law of disputes

Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in those who take the trouble to explain their situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution. This agreement is subject to French law.

The language of this contract is French. In the event of a dispute, the Nice court has sole jurisdiction.

DERMOTECHNIC SAS cannot be held responsible for any damage of any kind, whether material, immaterial or bodily, which could result from a malfunction or from the improper use of the products sold.

DERMOTECHNIC SAS liability will, in any case, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products. In all cases, the company DERMOTECHNIC SAS cannot be held responsible for non-compliance with the regulatory and legislative provisions in force in the receiving country, its liability is systematically limited to the value of the product in question, value at its date of sale without recourse to the brand or the company producing the product.

11 – Personal information

DERMOTECHNIC SAS undertakes not to disclose to third parties the information communicated by buyers and visitors to the site. These are confidential. They will only be used by its internal departments for order processing and only to strengthen and personalize communication, in particular through information letters / e-mails.

This article cannot prevent the sale or transfer of activities to a third party. In accordance with the Data Protection Act of January 6, 1978, the buyer has the right to access, rectify and oppose personal data concerning him. To do this, it suffices to make the request by e-mail or by post, indicating the e-mail address, name, first name and address.

12 – Protection of personal data

DERMOTECHNIC SAS strictly applies law 78-17 of January 6, 1978 relating to “data processing, files and freedoms” as well as the ethical principles which result from it with regard to the personal information that you may be required to communicate to us within the framework of ” an order placed on our website.

a) Transmission of personal data to third parties

Personal Data collected on the www.minilift.info site is not transmitted to third parties by DERMOTECHNIC SAS.

b) Right of access and rectification of the data transmitted

As provided for by article 34 of the “Informatique et Libertés” law of January 6, 1978, you have the right to access, modify, rectify and delete data concerning you.

You can exercise it by contacting us:

DERMOTECHNIC SAS – 168 Avenue Saint Lambert 06100 Nice Tel 04 93 24 66 51 or by email via the contact form.

c) Declaration to the CNIL: the collection and automated processing of personal and nominative information and the recipients of this information have been defined, declared and authorized by the CNIL under number 1872283.

Beyond legal obligations, DERMOTECHNIC SAS commits to the following ethical rules:

  • Cookies

Cookie files are stored in your browser’s memory. Their lifespan is permanent. They contain a unique identifier per browser. They constitute the history of visits to our site and to each of its pages. You can always configure your browser to refuse these cookies without affecting your browsing on our site.

  • Use of e-mails

As soon as you place an order on our site www.minilift.info you provide us with your e-mail details which are used for tracking your order.

Possible withdrawal:

In accordance with the provisions of article L 121-20 of the Consumer Code, in the event of distance selling, the Customer has a withdrawal period of fourteen (14) clear days from receipt of his order, without have to justify reasons, nor to pay penalties, with the exception of the costs of return. You must return the product / or the sealed, unopened and unused item in its original packaging to the seller no later than 14 days following the sending by email of your withdrawal.

Return costs are the responsibility of the buyer. Only items or products returned on time and in perfect condition can be reimbursed. Any product returned open, used or in particular incomplete, or damaged will not be subject to any return or refund.

Items and products must be returned to the following address:

DERMOTECHNIC SAS – 2 RUE DES LILAS – 06100 NICE – FRANCE

Any return made in accordance with the conditions of this article will result in a refund of the total amount paid less return costs no later than 30 days from receipt of the articles and products received in perfect condition.

Legal Notice

The site www.minilift.info is a site edited by SAS DERMOTECHNIC
Host: 1 & 1 Internet SARL FRANCE Head office: 7, place de la Gare – 57200 SARREGUEMINES.

The minilift.info site was created by Webnet creation – Nice – Isabelle Grosselin – 6 rue Joseph et Xavier de Maistre 06100 NICE

Consulting the Site is subject to full acceptance and compliance by Internet users with the following conditions of use. The Internet user undertakes to make personal and non-commercial use of the information contained on the Site. In the event of non-compliance with the provisions of these legal notices, by the Internet user, his civil and / or criminal liability may be incurred.

Copyright & intellectual property

The presentation, the texts and each of the elements on the minilift.info site belong to DERMOTECHNIC SAS and are protected by the laws in force on intellectual property.

Copyright

No element composing the site (texts, images, logos) may not be copied, reproduced, modified, republished, loaded, distorted, transmitted or distributed in any way, in part or in full, without the prior written authorization of DERMOTECHNIC SAS and under reservation of respect for intellectual property rights and any other property rights mentioned.

DERMOTECHNIC SAS reserves the right to pursue any act of infringement of its intellectual property rights.

As a reminder : The French Intellectual Property Code authorizes, under the terms of paragraphs 2 ° and 3 ° of article L.122-5, on the one hand, only “copies or reproductions strictly reserved for the private use of the copyist and not intended for collective use ”and, on the other hand, subject to the name of the author and the source, that“ analyzes and short quotations justified by the critical, controversial, educational, scientific or ‘information’, any representation or reproduction, in whole or in part, made without the consent of the author or his successors in title, is illegal (art. L.122-4).

Any representation or reproduction , by any means whatsoever, in particular by downloading, printing, copy accessible on the web, will therefore constitute an infringement punishable by articles L.335-2 and following of the French Code of Intellectual Property. Any violation of these provisions renders the offender, as well as all responsible persons, liable to the criminal and civil penalties provided for by law.

14 – Warning to the attention of consumers on the counterfeiting of our articles and our products.

DERMOTECHNIC SAS has discovered that unauthorized resellers are reselling counterfeit items / products to unsuspecting customers. These counterfeit products are not CE certified and can be extremely dangerous.

DERMOTECHNIC SAS assumes no responsibility for these products and does not guarantee any counterfeit device.

Given the difficulty of distinguishing original products from counterfeit products, we recommend that you purchase your products only from a reseller approved by the company DERMOTECHNIC SAS.

Customer Service can be contacted:

  • By e-mail: section “contact us”
  • By phone: 04 93 24 66 51.
  • By mail: DERMOTECHNIC SAS – Customer Service – 168 avenue Saint Lambert – 06100 NICE- FRANCE

Version updated on 01/08/2021

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